At Blue Heaven, we value your trust and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your information when you interact with us through our website, store, or delivery services.

1. Information We Collect

We may collect the following types of information:

• Personal Information: Name, address, email, phone number, and other details provided when placing an order.
• Payment Information: Credit/debit card details or other payment methods for order processing (handled securely by our payment partners).
• Website Usage Data: Information collected through cookies, including IP address, browser type, and pages visited.

2. How We Use Your Information

We use the information collected to:

• Process and deliver your orders efficiently.
• Communicate with you about your orders, offers, or updates.
• Improve our website, services, and customer experience.
• Ensure compliance with legal and regulatory requirements.

3. Sharing of Information

We do not sell, rent, or trade your personal information. However, we may share your information with:

• Service Providers: Delivery partners, payment processors, or third-party vendors necessary for fulfilling your orders.
• Legal Authorities: When required by law or to protect the rights and safety of Blue Heaven Bakery or others.

4. Data Security

We implement robust security measures to protect your personal information from unauthorised access, disclosure, or loss. Despite our efforts, no online platform is entirely secure. We recommend safeguarding your login credentials and personal devices.

5. Cookies and Tracking Technologies

We use cookies to enhance your browsing experience, analyse website traffic, and personalise content. You can manage cookie preferences through your browser settings.

6. Your Rights

You have the right to:

• Access, update, or delete your personal information.
• Opt out of receiving promotional communications.
• Request details about how your information is processed.

For assistance with any of these rights, contact us at support@blueheaven.in

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices or content. Please review their privacy policies before sharing your information.

8. Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page with the effective date.

9. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us:

• Email: support@blueheaven.in
• Phone: 9755344166
• Address: Blue Heaven Bakery, Rohit Nagar, Bhopal, India

Thank you for trusting Blue Heaven! Your privacy matters to us.